PRIVACY POLICY — SADHAK JOURNEYS
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Last Updated: 10th Dec 2025
Sadhak Journeys (“Company”, “We”, “Us”, “Our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website, social media pages, WhatsApp channels, or book a tour with us.
By accessing our website or booking a tour, you consent to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following categories of personal information:
1.1 Personal Identification Information
- Full Name
- Age / Date of Birth
- Gender
- Contact Number
- Email Address
- Postal Address
- ID Proofs (Aadhaar, PAN, Passport) — as required for travel bookings
1.2 Travel & Booking Information
- Travel preferences
- Emergency contact details
- Flight/train details
- Medical or mobility requirements (for senior-friendly assistance)
- Payment details (UPI ID, transaction ID – we DO NOT store card numbers)
1.3 Communication Information
- Emails, WhatsApp messages, Feedback forms, Testimonials
1.4 Sensitive Personal Data (When Required)
Only when voluntarily shared:
- Health conditions relevant to senior travel assistance
- Wheelchair/mobility needs
We do NOT collect or store biometric information.
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process your bookings & reservations
- Arrange hotels, darshan passes, transport
- Provide senior-friendly assistance
- Customise your travel experience
- Send updates, confirmations & itinerary details
- Improve website operations, safety & user experience
- Comply with legal and regulatory obligations
- Resolve disputes & provide customer support
We may use your contact details to send:
- Booking confirmations
- Payment reminders
- Travel advisories
- New tours & promotional updates
(You may opt out anytime.)
3. SHARING YOUR INFORMATION
We DO NOT sell your data.
We may share your information only with:
3.1 Travel Partners
- Hotels, Airlines / Train services, Transport vendors, Local guides, Temple authorities (when special Darshan is arranged)
3.2 Government Authorities
When required for compliance:
- ID verification, Travel permits, Security checks
3.3 Service Providers
- Web development agency, SMS/Email service providers
All partners are required to maintain data confidentiality.
4. DATA SECURITY
We use industry-standard security measures:
- SSL-encrypted communication, Secure payment gateways, Limited staff access controls, No storage of sensitive payment card details
However, no system is 100% secure. Users share information at their own risk.
5. COOKIES & TRACKING
We may use cookies for:
- Website functionality, Analytics & performance, Saving user preferences
You may disable cookies through browser settings, but some features may not work properly.
6. YOUR RIGHTS
You have the right to:
- Access your data, Request correction, Request deletion (where legally permitted), Withdraw consent, Opt-out of marketing communication
Email connect@sadhakjourneys.com to exercise these rights.
7. THIRD-PARTY LINKS
Our website may link to external websites. We are not responsible for their content or privacy practices.
8. POLICY UPDATES
We may update this Privacy Policy periodically. Changes will be posted on this page with a new revision date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
connect@sadhakjourneys.com
